13 of 13 Permanent Customer Insight Jobs in Cambridge

possible.The Website Experience Lead is responsible for defining and delivering Abcam's global website experience strategy, driving continuous improvement across all regions and key customer journeys and ensuring website investments generate measurable business value. This role acts as the bridge between customer needs, commercial & portfolio priorities, user experience … site role in Cambridge, UK.In this role, you will have the opportunity to:Set the strategic vision and own the global website roadmap, driving customer satisfaction, brand preference, competitive differentiation and revenue growth while balancing global consistency with regional needs.Lead continuous improvement of the end-to-end website experience ...

science and product developments in the industry, particularly where it relates to QEC software Represent the voice of developers and users within Riverlane, ensuring customer insight shapes product direction, messaging and the developer experience Be a key member of a collaborative Marketing team of 6-8 people What ...

engineering, science and product developments in the industry, particularly where it relates to QEC softwareRepresent the voice of developers and users within Riverlane, ensuring customer insight shapes product direction, messaging and the developer experienceBe a key member of a collaborative Marketing team of 6-8 peopleWhat we needExperience ...

there is no established answer and you'll have the autonomy to explore them seriously. Your work sits at the intersection of software engineering, customer insight, and product thinking; it's rare to find all three in one role. You'll use and help shape how our client … core part of how the team works. The scope is genuinely broad: a typical day could see you balancing technical prototypes, customer interviews, and competitor teardowns. What makes you a great fit Proven experience using AI coding tools. You've used them extensively, understand their limitations, and have developed ...

define product strategy, prioritize investments, and ensure product development aligns with overall business objectives. The successful candidate will develop a deep understanding of customer use cases, industry trends, and market opportunities, providing critical input into product roadmaps while supporting go-to-market activities and stakeholder engagement. Key Responsibilities Develop … refine, and communicate product vision, strategy, and roadmaps aligned with customer needs and business objectives. Take ownership of product capabilities and initiatives, leading them from concept through delivery and adoption. Work closely with development and design teams to manage product backlogs, define requirements, and make informed prioritization decisions. Collaborate ...

products, power DataCosmos our geospatial platform and ensure our solutions are accessible, valuable, and easy to use. By combining space technology, data science, and customer insight, the team helps organisations turn complex data into action and create positive change on Earth. What will you be doing? You will ...

looking for a mid or senior level engineer to join their innovation incubator team, working on exciting and exploratory projects involving software engineering, customer insights, and product development. The role offers a salary range of £55,000-£75,000, hybrid working conditions, and an investment in learning and development ...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

Role: Customer Success Associate Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Vestd … adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

supporting an innovative engineering organisation in central Cambridge. This is a fantastic role for someone who enjoys combining deep technical expertise with customer-facing work as you will be leading workshops, running demos and helping engineering teams adopt new technology with confidence. If you thrive in a collaborative, fast … moving environment where your technical insight directly shapes customer success, this could be an excellent next step. You’ll work closely with sales, product and engineering teams to deliver demonstrations, lead technical evaluations, support onboarding and act as a trusted advisor throughout adoption. Key Responsibilities Leading pre-sales ...

will play a key role in bringing new products and capabilities to market, developing compelling positioning and messaging, and enabling sales teams to communicate customer value effectively. As a highly collaborative partner across Product, Sales, Demand Marketing, and customer-facing teams, you'll help shape go-to-market … This Role? Lead and execute successful product launches for research funding and analytics solutions. Develop compelling messaging, positioning, and differentiated value propositions aligned with customer and market needs. Create content that drives awareness, engagement, and conversion throughout the buyer journey. Develop sales enablement tools and resources that support successful ...

software for Ring's innovational consumer electronics products. From enhancing existing features to designing new from scratch, you'll have rare opportunity to analyze customer experiences, work on proof-of-concepts, develop high-performance production-ready cloud services and launch them at a truly global scale. Your expertise will … design state-of-the-art features from scratch, leveraging latest technologies to redefine the smart home security experience. Dive deep into production metrics and customer insights, analyze data to drive continuous improvements of our cloud services. Explore new solutions by working on technical proof-of-concepts, pushing boundaries ...

Undo in Cambridge, UK is seeking a Senior Customer Success Manager to own strategic relationships with top enterprise customers in networking and security, driving adoption and renewals. You will partner with Sales, Product and Engineering to translate customer insights into product improvements, design success plans, run onboarding, training ...