14 of 14 Permanent ITIL Jobs in Cambridge

Technical Support Manager

Location
Cambridge, England, United Kingdom
scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

Technical Support Manager

Hiring Organisation
Roku
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
room support at scale (Zoom Rooms or similar) is a plusExperience partnering cross-functionally with Security, People, and Finance teams is a plusRelevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

Senior Business Systems Analyst

Location
Cambridge, England, United Kingdom
Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

Product Owner - Clinical Trial Supplier Enablement

Location
Cambridge, England, United Kingdom
supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus. THRIVE What you can expect of us As we work to develop treatments that take care of others ...

End User Services Team Lead - 7468

Location
Cambridge, England, United Kingdom
Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills ...

Head of Release - Cambridge

Location
Cambridge, England, United Kingdom
What you bring Knowledge of GlobalPayments products, services, payment processing platforms and customer-facing technology capabilities. Knowledge of release management, deployment management, change management, ITIL, service management and operational governance practices. Knowledge of cloud, DevOps and platform engineering principles, including CI/CD, automation, infrastructure as code, container orchestration ...

System Support Engineer

Location
Cambridge, England, United Kingdom
experience is a plus). Previous roles in support, NOC, field service, IT operations, or application support. Exposure to change management, incident management, or ITIL practices. Working Conditions Office based providing remote support during operational hours and service windows (coverage varies by customer contract). Participation in scheduled maintenance windows ...

R&D IT Specialist - Hybrid Cambridge Biologics Lab

Location
Cambridge, England, United Kingdom
remote support across Cambridge and occasional Reading/Nottingham sites. The ideal candidate brings Windows/macOS, Microsoft 365, Active Directory, VPN, and ITIL knowledge, plus strong communication and proactive problem-solving in a regulated environment. #J-18808-Ljbffr ...

EU Resilience Lead

Hiring Organisation
Booz Allen Hamilton
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
travel up to 25% of the time based on client needsPossession of strong written and verbal communication skillsCISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certifications, or comparablecertificationsIdentity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages ...

IT Specialist, R&D UK Center (Cambridge), Research and Development, Orion Pharma

Location
Cambridge, England, United Kingdom
assist users in a professional and patient manner. Adaptability & Proactiveness: Ability to work independently and handle onsite support requests in a dynamic environment. ITIL Framework: Familiarity with incident, problem, and change management processes. Preferred Experience & Certifications: Strong experience in an IT Service Desk role, including walk-in support. Prior experience … pharmaceutical, biotech, or manufacturing industries. Certifications such as ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. The role is primarily located in an onsite support environment in Cambridge that includes offices and laboratories. Occasional support might be provided to Orion Pharma sites in Reading and Nottingham, UK. ...

End User Services Lead – Projects

Location
Cambridge, England, United Kingdom
complex incidents. The role is hybrid, with 80% on-site time at the Triangle Building and flexible working arrangements where possible. Strong leadership and ITIL expertise are essential. #J-18808-Ljbffr ...

Service Design Specialist

Hiring Organisation
ARM
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
Overview: We are building a modern Service Management capability combining ITIL 4, SRE, automation and operational governance to enable fast, reliable delivery. This role translates business and technical requirements into practical, end-to-end service designs, creating the models, documentation and readiness evidence needed to ensure services are supportable, resilient … regulated, risk-managed or audit-controlled environment. Demonstrable experience creating Service Design Packages, service models, support models, process flows, operating procedures and governance documentation. ITIL 4 Foundation certification or a higher relevant ITIL 4 qualification with working knowledge of ITIL 4 practices, particularly Service Design, Service Configuration, Incident, Problem, Change ...

IT GRC Specialist

Location
Cambridge, England, United Kingdom
successfully managing responses to both internal and external audits. Sound knowledge of core GRC practices and industry frameworks, such as ISO 27001, ISO 9001, ITIL, and COBIT. Document & Quality Control - Expertise in quality management principles, policy governance, and administering Document Management Systems. Experience using GRC platforms like Vanta (preferred … creating SCORM-compliant training content with Articulate would be advantageous. Practical experience implementing ITIL processes and collaborating directly with cybersecurity teams to mitigate risk. Excellent negotiation and global stakeholder relationship-building skills with the ability to influence management-level stakeholders in a global environment. Process-Driven Improvement: Strong process mindset ...

IT GRC Specialist

Location
Cambridge, England, United Kingdom
successfully managing responses to both internal and external audits.* Sound knowledge of core GRC practices and industry frameworks, such as ISO 27001, ISO 9001, ITIL, and COBIT.* Document & Quality Control - Expertise in quality management principles, policy governance, and administering Document Management Systems.* Experience using GRC platforms like Vanta (preferred … creating SCORM-compliant training content with Articulate would be advantageous.* Practical experience implementing ITIL processes and collaborating directly with cybersecurity teams to mitigate risk.* Excellent negotiation and global stakeholder relationship-building skills with the ability to influence management-level stakeholders in a global environment.* Process-Driven Improvement: Strong process mindset ...