1 to 25 of 64 Permanent ITIL Jobs in Cambridge

SQL DB Azure Monitor, Application Insights Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯

communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your More ❯

tools. ● Exposure to implementation and maintenance of privileged access management solutions. ● Linux troubleshooting experience a plus. ● Experience with troubleshooting Windows, Mac and ChromeOS ● MCP, ITIL, CompTIA, CDRE Certifications an asset ● A passion for discovering the answer to never-before-seen complex puzzles and questions. ● Thrives working in a high-stakes More ❯

or equivalent experience) or MCSE certification Hands-on with at least 3: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments# PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER EDUCATION OR PROVEN EXPERIENCE OF MIGRATING EXCHANGE ON More ❯

Skills and Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6 More ❯

peripherals) Virtualization platforms (VMware, Hyper-V) Scripting (PowerShell, batch scripting for automation) Networking fundamentals (TCP/IP, DNS, DHCP) Experience of working in an ITIL environment ROLE: Joining a global team, you will be responsible for application packaging, deployment and automation. Other responsibilities include: Provide technical support to traders, analysts More ❯

working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have More ❯

and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders at all levels of the firm; UK and Global Experience in managing delivery More ❯

Clear, concise communication skills with the ability to explain complex technical solutions to non-technical stakeholders. Desirable Qualifications: Certifications: Azure Solution Architect Expert, CCNA, ITIL Degree in Computer Science, Information Systems, or equivalent experience Experience in application architecture, pre-sales consulting, or functional leadership Why Join? This is an opportunity More ❯

work in the UK Preferred Certifications (not mandatory) Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Network+ or Security+ ITIL Foundation What we can offer: Competitive salary + private healthcare + pension contributions + life assurance Location: Over, Cambridge To apply for this role send More ❯

work in the UK Preferred Certifications (not mandatory) Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Network+ or Security+ ITIL Foundation What we can offer: Competitive salary + private healthcare + pension contributions + life assurance Location: Over, Cambridge To apply for this role send More ❯

work in the UK Preferred Certifications (not mandatory) Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Network+ or Security+ ITIL Foundation What we can offer: Competitive salary + private healthcare + pension contributions + life assurance Location: Over, Cambridge To apply for this role send More ❯

Should have a good knowledge of best coding practices and experience in non-functional aspects of code • Non-Technical skills required • Strong understanding of ITIL Processes. • Should be able to understand and follow configuration, release and change management tools. Should have prior experience in working with these tools and processes. More ❯

Provide operational and administrative support for network environments across UK-based data centres and local sites. Respond to incidents and service requests within an ITIL framework. Support and manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and Infrastructure. Execute and document changes More ❯

administration Exposure to Mac environments Networking (LAN/WAN) Desirable (Not Essential) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What’s in it for You? Progression into a Lead/Ops Manager role Microsoft training and certification support Exposure to a wide range More ❯

of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have More ❯

based systems preferred). Working knowledge of IAC, CI/CD, Automation and Scripting Strong communication skills and stakeholder engagement with Certifications in (Microsoft, ITIL, VMware) are highly desirable. This is a unique opportunity to join a high-impact team and work on global infrastructure projects in a business known More ❯

management tools (e.g., MS Project, Smartsheet, Jira, Trello). Experience in the insurance or broader financial services secto r is highly desirable. Familiarity with ITIL, SDLC, or DevOps is a plus. Preferred Qualifications: Bachelor’s degree in Information Technology, Business, or a related field. Certification in project management methodologies (e.g. More ❯

advocating for platform goals and aligning with business objectives. What we’re looking for: Strong knowledge of modern platform management practices (DevOps, Agile, SRE, ITIL). Experience with Azure cloud services, including resource management, networking, and compute. Proficiency in Azure DevOps, including CI/CD pipelines, Azure Boards, and Azure More ❯

tools Exposure to implementation and maintenance of privileged access management solutions. Linux troubleshooting experience a plus Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯

Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯

English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

part of a team Basic understanding of network setups Software/Tools: Microsoft Office Suite Ticketing Systems (e.g., Remedy) Basic networking tools Certifications & Standards: ITIL Foundation (preferred More ❯