Manager, Technical Support
- Hiring Organisation
- Jobleads-UK
- Location
- Cambridge, England, United Kingdom
sign-in troubleshooting, and access requests through our provisioning workflows, escalating policy issues to the Identity & Access team. Partner with Network Engineering on connectivity (Meraki, Tailscale, Umbrella) and with AV Technology on conference room and all-hands support across sites. Own IT readiness for office moves, expansions, new-site … Experience standing up or scaling IT support for a new or growing international office. Familiarity with zero-trust networking (Tailscale), SD-WAN/wireless (Meraki), and DNS security (Umbrella). Exposure to AV/conference-room support at scale (Zoom Rooms and similar). Experience partnering with Security, People ...