Digital Workplace Field Engineer
- Hiring Organisation
- Gleeson Recruitment Group
- Location
- Cambridge, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
office sites. You will play a key role in maintaining secure, compliant, and high performing digital workspaces for end users, supporting hardware, software, and mobile technologies while delivering an excellent customer experience. Key Responsibilities Provide 2nd Line End User Support for hardware, software, and application issues Manage incidents … service requests via the ITSM platform (e.g., Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management Perform software installations, updates, and patch management Monitor device ...