Deskside Support Engineer
cambridge, east anglia, United Kingdom
Cognizant
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … upgrades on systems ensure longevity; Works with procurement staff purchase hardware and software. Assesses functional needs determine specifications for purchases; Orders computer supplies. Windows 7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting At more »
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