16 of 16 Permanent Customer Service Jobs in Cambridgeshire

Service Desk Analyst (customer service) - 12-hour Night Shifts - 4 days on, 4 days off. Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level … service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

Support Analyst/Application Support Specialist Top 150 UK Law Firm Alconbury/Peterborough/Spalding | Hybrid Working IT Support Analyst | Application Support | Service Desk | Microsoft 365 | Legal Systems If youre an IT Support Analyst who enjoys helping users, solving problems, and progressing your career into more advanced application … contributing to continuous improvement Producing and updating knowledge base articles and user guides Key Skills & Experience Experience in an IT Support Analyst/Service Desk/1st Line Support role Strong knowledge of Microsoft 365, Windows 10/11, and user administration Experience supporting users in a professional services ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … This role is offered on a 6 month fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? In this role, youll handle complex and high-priority access requests, ensuring tickets are created, updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

network knowledge & troubleshooting Cyber Security threats and tools available to protect against them Cyber Essentials & GDPR policies to keep data safe Good customer service skills, able to understand problems and diagnose faults Able to manage workflow with multiple tickets Experience of Zero Trust solutions - Good written & verbal communication ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … nights (4 days on, 4 days off, 4 nights on, 4 days off, repeat) In this role, and within our 24/7 Service Management Centre, youll manage cases with accuracy and pace, making sure all details are logged to a high standard and within SLA timeframes. Youll prioritise ...

Salary up to 38,000 Company Van 21 days holiday plus bank holidays About the Role Our client is seeking an experienced Fire & Security Service Engineer to join their growing team based in Peterborough. This is an exciting opportunity for a skilled professional to work on a diverse range … security systems across national sites. Key Responsibilities You'll be responsible for the servicing and maintenance of: The fire and security engineer will service fire alarm systems (conventional, addressable, and aspirated) The fire and security engineer will service intruder alarm systems The fire and security engineer will service ...

user support for Microsoft 365 environments • Support and troubleshoot Microsoft Windows 11 • Diagnose and resolve technical issues via telephone and email • Deliver excellent customer service while managing helpdesk requests • Escalate complex issues when necessary while maintaining ownership of tickets • Previous experience within a MSP/fast-paced helpdesk ...

will then be managed jointly with yourself, and account manager(product knowledge and proposal writing) and technical consultant(Technical pre-sales advice for the customer and specifications). You are rewarded at the point of discovering and booking the qualified meeting and then again if we are successful … winning the customer and opportunity. meaning that there is lots of opportunity for learning and self development, but the commission structure is also very strong. We have a pretty cool careers page, that will give you some insight to our awesome team and great working environment. Have a quick ...

ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track … conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xehkeey Azure ExperienceworkingwithREST ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure xkybehq ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...