1 of 1 Permanent Delivery Manager Jobs in Cambridgeshire

The Role: Service Delivery Manager Location: Midlands/North – with travel – Field based Sector: Industrial Equipment Salary: up to £45,000 + Car + Benefits + Bonus I am working with a market leading client to find them a committed Service Delivery Manager The role will take the lead in managing and nurturing relationships with key … clients ensuring timely and effective responses. In this role, you'll be the primary operational contact, ensuring the delivery of exceptional service to the highest standards while driving client satisfaction and continuous improvement. All about you: The ideal Service Delivery Manager candidate will come from a customer facing role within engineering, technical solutions or service delivery. You … people and its reputation. Key Responsibilities: Build strong, trust-based relationships with client stakeholders at all levels Lead service reviews, performance reports and client meetings Oversee day-to-day delivery against SLAs, KPIs and contractual commitments Resolve issues quickly by working closely with engineers, schedulers and internal teams Proactively identify service improvements, efficiencies and value-add opportunities Provide insight More ❯