2 of 2 Permanent Help Desk Support Jobs in Cambridgeshire

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support … on installations, upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS More ❯

Customer Support Administrator (Helpdesk) Peterborough, Cambridgeshire 40 Customer Support Administrator (Helpdesk) Reporting to: Head of Service Delivery Location: Peterborough Hours: 40 hours per week Business Overview With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of … only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments. At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for … a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success. Role Overview As a Customer Support Administrator, you will be responsible for providing exceptional service to customers while managing key accounts and inquiries. You will act as the first point of contact for customer queries More ❯