Service Manager- Workday
- Hiring Organisation
- Harvey Nash
- Location
- Cambridge, England, United Kingdom
Incidents Team for one of our clients. This role involves managing service requests, permissions, calendar updates, feature releases, testing, and handling change requests and incident resolution. What you’ll do: · Lead and develop a team of 3 (offshore) · Oversee incidents, service requests, access/permissions, releases, and testing · Manage … change requests and ensure timely incident resolution · Act as the primary business contact and liaise with technical build teams · Maintain master data integrity and security to prevent downstream impact What we’re looking for: · 3+ years of Workday experience · Proven team leadership or people management skills · Strong stakeholder ...