7 of 7 Permanent Incident Response Jobs in Cambridgeshire

Senior Detection & Response Engineer Cambridgeshire Based - 1-2 days a week on site We are looking for a highly experienced Senior Detection & Response Engineer to join our client's growing security team. In this critical role, you'll be instrumental in developing a best-in-class incident response function, leading investigations into complex security events, and … building scalable detection and response capabilities across the organisation. This is an exciting opportunity to work at the heart of a modern security operation - building the tools, automation, and processes that enable the business to detect, respond to, and learn from security threats effectively. What You'll Be Doing: Investigate and respond to security events with clarity and precision … triage, analyse, and manage incidents from end to end Develop and improve detection and response processes, technologies, and work flows Design and implement tools to collect and analyse security telemetry from cloud environments Automate security workflows to enhance detection accuracy and reduce response time Build and fine-tune detection rules to focus efforts on high-fidelity alerts Create More ❯

Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change … and major incident management. Monitor service desk KPIs. Ensure smooth collaboration across infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service … Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with strong interpersonal and stakeholder management abilities. Familiarity with ITSM More ❯

Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change … and major incident management. Monitor service desk KPIs. Ensure smooth collaboration across infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service … Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with strong interpersonal and stakeholder management abilities. Familiarity with ITSM More ❯

Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change … and major incident management. Monitor service desk KPIs. Ensure smooth collaboration across infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service … Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with strong interpersonal and stakeholder management abilities. Familiarity with ITSM More ❯

agreements are in place and aligned to business requirements. Providing periodic reporting and management information on infrastructure delivery initiatives, operational KPIs and budget management. (including KPIs such as uptime, incident response times, SLA adherence, and project delivery metrics) What we’ll expect from you Extensive experience as a Senior infrastructure Engineer in a colleague centric, multi-site businesses More ❯

into the SDLC. Designing and integrating security testing plans. Performing and overseeing application security testing and driving remediation. Managing end-to-end vulnerability workflows, including bug bounty findings. Supporting incident response activities when needed. Monitoring and reporting on application security metrics, KPIs, and emerging threats. Automating processes for vulnerability detection and integrating tools into the pipeline. Note: this More ❯

into the SDLC. Designing and integrating security testing plans. Performing and overseeing application security testing and driving remediation. Managing end-to-end vulnerability workflows, including bug bounty findings. Supporting incident response activities when needed. Monitoring and reporting on application security metrics, KPIs, and emerging threats. Automating processes for vulnerability detection and integrating tools into the pipeline. Note: this More ❯