1 of 1 Permanent Matrix Management Jobs in Cambridgeshire

End User Services Team Lead - 7468

Location
Cambridge, England, United Kingdom
Senior End User Services Engineers, overseeing the delivery of mission‐critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery. Leading, coaching and developing a team of Senior … delivering complex End User Services projects and major change initiatives. At least five years' operational experience within a complex enterprise IT environment. Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management ...