1 to 25 of 33 Permanent Microsoft 365 Jobs in Cambridgeshire

IT Service Desk Analyst - 1st & 2nd Line IT Support

Hiring Organisation
Mackenzie Jones IT
Location
North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Support experience to join the Business Systems team of a leading international organisation. The role will involve delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working … Second Line Support, IT Helpdesk Analyst, Helpdesk Analyst, IT Support Technician, Desktop Support, End User Computing, EUC, Microsoft 365, M365, Office 365, Outlook, Microsoft Teams, Active Directory, Entra ID, User Account Administration, Windows 10, Windows 11, Windows Desktop Support, Cloud Services, ITSM, ITIL, Incident ...

it support technician – o365

Location
Cambridge, England, United Kingdom
Support Technician - O365 NE Cambridge (Hybrid - office based initially, then typically 2-3 days per week from home) *Basic salary + Bonus + Benefits + excellent career progression opportunity into new areas of technology!* Polkadotfrog are looking for a motivated IT Support Technician to join a rapidly growing team. … this role, you will support customers across the UK with their Microsoft cloud environments, focusing on Microsoft 365, Windows 11, and related technologies. You will work as part of a busy helpdesk team providing end-user support for Microsoft 365-based systems. ...

URBN Tech Support Analyst, Peterborough DC

Location
Peterborough, England, United Kingdom
communication and timely resolution in line with SLAs. Provide advanced troubleshooting across Windows, macOS, hardware, networking, cloud platforms and fulfilment-centre technology systems. Support Microsoft 365, Google Workspace, Microsoft Azure/Entra ID, Microsoft Intune, identity platforms, endpoint management tools, device provisioning and access management. … Microsoft Intune and Azure/Entra ID to support device enrolment, compliance, access troubleshooting, group membership and application deployment. Act as a local technical escalation point, supporting colleagues with complex incidents, validating troubleshooting steps and guiding next actions where required. Coordinate third-party vendors, warehouse technology partners, ensuring clear ...

Sales Account Executive - Microsoft Security

Location
Cambridge, England, United Kingdom
business. Microsoft expertise. Security. Softwerx is growing, and we’re looking for an experienced new-business Account Executive who knows the Microsoft ecosystem and can turn customer challenges into commercial opportunities. This isn’t a role for someone who simply sells Microsoft licences. We want someone … understands Microsoft 365 and Azure – including Business Premium, E3, E5, E7 and relevant add-ons – and has a strong commercial understanding of Azure consumption. You’ll be able to articulate what a customer’s licensing, Azure usage and wider Microsoft estate mean for their security posture ...

IT Systems Administrator

Hiring Organisation
SoCode Limited
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
backup solutions. Manage endpoint deployments and device administration. Maintain system security, performance and compliance standards. Oversee asset management, hardware auditing and software licensing compliance. Microsoft 365 & Cloud Services Support and administer Microsoft 365 services. Manage Microsoft Entra ID and Intune environments. Support Exchange … Online, SharePoint Online and Microsoft Teams. Assist with endpoint management and security policy implementation. Second-Line Technical Support Act as an escalation point for complex technical incidents. Troubleshoot advanced workstation, hardware and software issues. Support specialist business applications and bespoke systems. Perform root-cause analysis and resolution of infrastructure ...

IT Systems & Support Lead

Location
Cambridge, England, United Kingdom
asset register and manage device stock, lifecycle and replacement requirements. Coordinate repairs and troubleshoot damaged or faulty equipment. Systems & Security Support and administer Microsoft 365, Outlook, Teams, Active Directory/Entra ID and our wider SaaS environment, including Slack. Manage user accounts, permissions and access, including joiners … role if you have: Qualifications & Experience: Essential: Strong experience in IT support, ideally at 2nd/3rd line or senior level. Excellent knowledge of Microsoft 365 and experience with Active Directory and/or Microsoft Entra ID. Strong hardware, software and networking troubleshooting skills. Experience supporting ...

Solution Sales Specialist, Data & AI

Location
Peterborough, England, United Kingdom
preparation assessments – data discovery, classification, quality profiling, lineage and 'AI-readiness' health checks that establish the baseline for AI adoption. Modern data platform – Microsoft Fabric, Azure Synapse/Databricks, data lakehouse and warehouse design, migration and modernisation from legacy platforms. Data engineering and integration – ingestion pipelines, ETL/… modernisation, master data management, unstructured content preparation (SharePoint, file shares, Teams) for retrieval-augmented AI. Data governance, quality and security – Microsoft Purview, cataloguing, sensitivity labelling, information lifecycle, oversharing remediation and access hygiene ahead of Copilot deployment. Analytics and insight – Power BI, semantic models, self-service analytics enablement and reporting ...

Trainee IT Helpdesk Analyst

Hiring Organisation
Placemently
Location
Cambridge, East Anglia, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
From £24,000 to £32,000 per hour
Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...

2nd Line IT Support Engineer | Microsoft 365

Location
Cambridge, England, United Kingdom
Line IT Support Engineer to join the Service Desk, taking ownership of complex issues and guiding 1st Line colleagues. You will troubleshoot escalations, support Microsoft 365, and contribute to problem management and technology projects across our multi-site offices. You will mentor peers, document procedures, and collaborate ...

IT Engineer

Hiring Organisation
SoCode Limited
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
support Zendesk and Jira environments, and act as the bridge between operational teams and software engineering. Key responsibilities include: Providing IT support across macOS, Microsoft 365, Entra ID, Slack, Box, Jira and related systems Managing user accounts, permissions, MFA and access controls Supporting internal users and external … required What We're Looking For Experience in an IT Support, Service Desk, Technical Support or Application Support role Strong troubleshooting skills across macOS, Microsoft 365 and SaaS platforms Knowledge of identity and access management (Entra ID, MFA, RBAC) Excellent communication skills with both technical ...

IT Support Engineer - 2nd Line

Location
Cambridgeshire and Peterborough, England, United Kingdom
team objectives. Experience working with ITIL processes or a similar service management framework. Technical expertise You’ll have experience across several of the following: Microsoft 365 administration - ie SharePoint, Exchange Online and Teams etc Windows 10 and 11, desktops, laptops and peripherals Active Directory and Entra … Intune Remote desktop environments and remote support tools Backup monitoring and investigating failed backups Security tools, including antivirus, endpoint protection and multifactor authentication Microsoft certifications and networking certifications are highly desirable. What Makes You Different Technical skills will get you noticed. Your attitude is what will make you successful. ...

2nd Line Support Engineer Cambridge Group Operations

Location
Cambridge, England, United Kingdom
technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business applications, taking ownership of escalated issues through to resolution. Support colleagues remotely and onsite, ensuring incidents and requests … prevent them happening again. Solid experience within a 2nd Line IT Support, Service Desk or similar technical support role. Strong knowledge of Microsoft 365. Experience troubleshooting both hardware and software issues. Confident handling escalated and more complex technical problems. Experience working with an IT service management/ticketing system. ...

2nd Line Support Engineer

Hiring Organisation
Bidwells LLP
Location
Cambridge, East Anglia, United Kingdom
Employment Type
Permanent Contract, On-site
technical skills and take on greater responsibility. What you'll be doing: 2nd Line Support & Systems Provide 2nd line technical support across hardware, software, Microsoft 365 and business applications, taking ownership of escalated issues through to resolution. Support colleagues remotely and onsite, ensuring incidents and requests … prevent them happening again. Essential Solid experience within a 2nd Line IT Support, Service Desk or similar technical support role. Strong knowledge of Microsoft 365. Experience troubleshooting both hardware and software issues. Confident handling escalated and more complex technical problems. Experience working with an IT service management/ticketing ...

Technical Analyst — 2 nd Line

Location
St. Neots, England, United Kingdom
deadlines. Proven ability to write clear and detailed technical records (ticket logs, project notes, technical documentation, recommendations etc.). Technical proficiency in the following: Microsoft 365 and Azure Windows Server (2019 or newer) Microsoft Windows Networking (IP, VLAN, DHCP, Firewalls) Excellent customer service skills being confident ...

Technical Team Leader

Location
Peterborough, England, United Kingdom
Experience in a similar SLA-driven support role Strong working knowledge of end‐user IT environments, typically including Windows OS, Active Directory, Group Policy, Microsoft 365, Networking fundamentals (DNS, DHCP, VPN, TCP/IP), Endpoint management tools (e.g. Intune, SCCM or equivalents) Understanding of common enterprise applications ...

Identity & Access Governance Analyst

Hiring Organisation
Reed Technology
Location
Peterborough, East Anglia, United Kingdom
Employment Type
Permanent Contract, Hybrid
exciting opportunity to join a collaborative technology team where you'll play a key role in protecting critical systems and data across a modern Microsoft environment. The Role: As an Identity & Access Governance Analyst, you'll be responsible for managing and improving identity governance processes across enterprise applications … Joiner, Mover and Leaver processes Authentication and Authorisation Privileged Access Management (PAM) Access reviews and governance controls Experience with the following would be advantageous: Microsoft Entra ID (Azure AD) Microsoft 365 Security & Identity solutions Conditional Access Multi-Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance ...

Head of Solution & Platform Architecture

Location
Peterborough, England, United Kingdom
architecture leadership experience within large, complex organisations. Expertise designing end-to-end technology solutions across cloud, infrastructure, networking and workplace services. Strong knowledge of Microsoft technologies including Azure, Microsoft 365, Entra ID and Azure DevOps. Experience with ServiceNow and enterprise integration architectures. Proven ability to influence ...

Senior IT Specialist

Location
Cambridge, England, United Kingdom
role, including at least 2 years in a role involving systems management and delivering technical projects/changes An in-depth understanding of the Microsoft technology stack, including Windows 11, Microsoft 365, Intune, Entra ID, Exchange Online, Teams, Defender, Conditional Access, and more An excellent team ...

IT Specialist

Location
Cambridge, England, United Kingdom
portfolio of technical projects you can demonstrate (e.g., homelab, hobby servers, systems you have set up) Working knowledge of Windows and Office 365 apps (Word, Excel, PowerPoint, etc) Strong organisational, communication and problem-solving skills Desirable Requirements: Experience with Microsoft 365 administration, including Entra ...

Head of Data & AI

Location
Peterborough, England, United Kingdom
Partner Management, Marketing and Sales teams that aid in the development and success of the Data & AI team. Own the senior relationship with Microsoft and other strategic Data & AI vendors, maximising partner funding, co-sell programmes, competency attainment and joint go to market in the UK. Host, attend … engaging with multiple internal business units Core technical breadth across the Data & AI domain sufficient to lead credibly: modern data platform and lakehouse architectures (Microsoft Fabric, Azure, Databricks), data engineering and integration, data governance, cataloguing, lineage and quality (Microsoft Purview), analytics and BI (Power BI), and applied ...

2nd Line Engineer

Location
Peterborough, England, United Kingdom
Server 2012/2016/2019/2022 Active Directory user and computer management File/Print Server management Microsoft Remote Desktop Services Microsoft365, including the following: Intune and Endpoint Management Teams Exchange on-line SharePoint on-line Entra ID Microsoft Defender Desirable Microsoft Azure knowledge ...

2nd Line IT Support Engineer – AI-Driven Fixes & Mentorship

Location
Cambridgeshire and Peterborough, England, United Kingdom
informed. You’ll resolve escalated tickets, mentor junior team members and work with senior engineers on AI-driven automation to improve support. With strong Microsoft 365 and Windows platform experience, you’ll help maintain secure, reliable IT services across our UK offices and client environments. #J ...

2nd & 3rd Line Field Support Engineer

Hiring Organisation
VIQU IT Recruitment
Location
Peterborough, East Anglia, United Kingdom
Employment Type
Permanent Contract, Remote
Salary
£42,000
multiple school locations, resolving complex infrastructure and connectivity issues. Support server upgrades, infrastructure improvements and wider technology projects across the organisation. Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations. Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites. ...

Field Support Engineer

Hiring Organisation
VIQU IT
Location
Peterborough, Longthorpe, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£36000 - £42000/annum
multiple school locations, resolving complex infrastructure and connectivity issues. Support server upgrades, infrastructure improvements and wider technology projects across the organisation. Administer and maintain Microsoft 365 and Azure environments, including managing policies and Conditional Access configurations. Troubleshoot wired and wireless networking issues, ensuring reliable connectivity across sites. ...

IT Support Specialist - 2nd Line (Global Warehouse Tech)

Location
Peterborough, England, United Kingdom
assist with deployments and problem resolution across multiple sites. You will troubleshoot across Windows, macOS, devices, networking and cloud platforms, supporting M365, Azure/Entra ID and Intune, while maintaining thorough ticket #J-18808-Ljbffr ...