15 of 15 Permanent Service Management Jobs in Cambridgeshire

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers. The primary objective of the SACM Lead is to use the Leidos SACM product set (People, Process, Technology etc.) to define and manage the configuration elements of services that are user-centric. Responsible for the delivery ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some 2nd Line … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Infrastrucutre Engineer to join its IT department. Reporting directly to the Head of IT , this role offers the opportunity to lead on infrastructure design, service improvement, major incident management and the delivery of strategic technology projects across a complex and evolving environment. This is an ideal position … secure, resilient and high-performing IT services. The Role As Systems Engineer, you will act as a senior technical authority responsible for the design, management and continual improvement of critical infrastructure platforms, network services and enterprise applications. You will take ownership of key systems, provide third-line support ...

improving. My client, a globally respected organisation based in Cambridge, is looking for a Technical Delivery Manager to lead delivery and day-to-day service management of their HRIS Workday and People Systems estate. If you’re a delivery leader who loves building and developing teams … lead a team of 6-8 across HR Solutions Delivery, covering both change and run. You’ll manage the pipeline of technical change, keep service levels on target, and make sure HR applications are performant, secure and audit-ready. You’ll partner closely with the People and Culture team ...

Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers click apply for full job details ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about ...

Service Desk Team Leader Location: Cambridge (hybrid working available) Salary: Up to £45,000 Contract: Full time, permanent We're partnering with one of Cambridge's most established and innovative technology organisations, who are looking for a proactive and people-focused IT Service Desk Team Leader to join … take that next step in your career, this could be the perfect opportunity. Key Responsibilities Lead, support and develop a team of five IT Service Desk professionals Provide hands-on technical support and act as an escalation point for complex IT issues Manage and prioritise support tickets, ensuring service ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

leader mondial de la distribution de produits alimentaires et non alimentaires pour les professionnels de la restauration. Au cœur de l'alimentation et du service, les collaborateurs de Sysco contribuent chaque jour à la réussite de nos clients. Notre raison d'être : Relier le monde en distribuant des produits … européenne, nous recrutons un : IT CHANGE LEAD H/F Localisation : Kremlin-Bicêtre (94) Mode de travail : Hybride Déplacements : occasionnels en Europe Rattachement : IT Service Management Europe Votre rôle Au sein de l'organisation IT Europe, vous êtes le garant du processus de gestion des changements et contribuez ...

lead a small team of engineers delivering and supporting secure IT systems for one of our key customer contracts. This isnt a traditional service-management role. Youll combine technical leadership, people management and hands-on engineering, taking ownership of delivery while remaining close enough to the technology … line support capability Experience with system design, integration and implementation Experience leading, mentoring or providing technical direction to other engineers Strong customer and stakeholder management skills Ability to prioritise technical work and make sound decisions around risk, security and delivery Willingness and eligibility to undertake Developed Vetting (DV) longer ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day support and driving improvements to business-critical SharePoint solutions … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

people succeed, whether they are taking the next step in their career or returning to work after a break. JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will establish and promote the attributes … professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement ...

nights off rotation What youll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers, tracking … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

nights off rotation What you'll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle ...