2 of 2 Permanent Software Support Engineer Jobs in Cambridgeshire

and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts … to resolve operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases … hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities More ❯

Software Development Engineer, Author Support Technology Job ID: 2912846 | Amazon Development Centre (India) Private Limited - S55 Are you passionate about empowering authors and revolutionizing the publishing industry? Join us in shaping the future of self-publishing! We're looking for a talented Software Development Engineer to join our Author Support Technology team. You'll … Every day, authors rely on our services to share their stories with the world. Your team's solutions will directly impact their success by ensuring they receive timely, accurate support throughout their publishing journey. You'll have the autonomy to shape the technical direction of author support systems while working on challenging problems at Amazon scale. Join us … in revolutionizing how we support the next generation of authors! Key job responsibilities: Design and implement scalable, multi-tenant services that power our author support ecosystem. Lead technical design discussions and mentor junior engineers. Collaborate directly with internal users to understand pain points and craft efficient solutions. Drive architectural decisions for new features and systems. Build automation tools More ❯