1 to 2 of 2 Permanent Technical Support Jobs in Cambridgeshire with Remote Work Options

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Technical Support Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a Technical Support Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a Technical Support Specialist , you will provide high-level technical support and training for Electron Microscopy systems. Key Responsibilities include: Provide technical support via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »