IT Senior Director - Performance Management and Governance
Canary Wharf, Greater London, UK
Boston Consulting Group
and optimize IT operations. * Define and track key performance indicators (KPIs) and service level agreements (SLAs) to ensure IT effectiveness and efficiency. * Drive decision-making by providing leadership with critical insights, highlighting strategic opportunities, and addressing gaps. * Lead continuous improvement initiatives that enhance IT service delivery, operational resilience … ensure accountability and transparency across IT functions. * Address core data challenges with sustainable solutions, ensuring reliable visibility into IT performance. * Implement data-driven decision-making processes and tools to support strategic priorities. * Oversee IT operational governance, compliance, and risk management, ensuring adherence to enterprise standards and objectives. * Executive … success in leading performance strategy in complex, matrixed organizations. * Experience driving enterprise-wide measurement and governance programs that create tangible business impact. * Strategic Decision-Making & Execution * Track record of leading strategic decisions from conception to execution in a highly dynamic environment. * Ability to translate data insights into high More ❯
Employment Type: Full-time
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