E - Commerce & Customer Operations Specialist
- Hiring Organisation
- Proactive Personnel Ltd
- Location
- Cannock, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
order issues, including duplicates, address errors, payment/PO mismatches 2. Secondary Track (Choose One) Option A – IT & AI Improvements Use AI tools (e.g., Copilot, ChatGPT) to draft customer communications and internal knowledge snippets Implement small automations via Power Automate, Zapier/Make, or Excel Power Query Provide first … line IT support for Microsoft 365, devices, and accounts Document new processes and provide simple training/guides for colleagues Option B – CRM & Outbound Activity Maintain CRM records, logging interactions, tasks, and follow-ups Make professional outbound calls/emails for quotes, reactivation, or back-order updates Run targeted ...