1 of 1 Permanent Client Onboarding Jobs in Canterbury

the big calls and most importantly, have fun when they’re at work. When our team are happy, our customers are happy. About the role As Manager of Customer Onboarding, you’ll own the end-to-end onboarding journey for new and existing business and residential clients, turning sales into revenue through high-quality, standardised implementations. … You’ll set the strategic direction for our onboarding function, define and document technical processes, build performance dashboards, and drive continuous improvement programmes based on data and customer feedback. Working closely with Sales, Service, Product and third-party partners, you’ll ensure every onboarding is delivered on time, to spec, and with the exceptional service Now … in the majority of the following: 5+ years’ leadership in operational delivery or customer support, preferably in telco or another service-led industry Proven track record managing technical onboarding or support outcomes in a B2B context Skilled people leader with experience managing teams, driving engagement, capability development and high performance Customer-focused communicator with excellent relationship-building skills More ❯