2 of 2 Permanent SLA Jobs in Canterbury

IT Technician Apprentice

Hiring Organisation
QA
Location
Canterbury, Kent, United Kingdom
Employment Type
Full-Time
Salary
£16,000 per annum
honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Please note: This role will be based across the following postcodes and you will need to be able to travel to all three sites ...

Service Delivery Manager

Location
Canterbury, England, United Kingdom
Maintenance Response Oversee coordination of faults, outages, and degraded service incidents across park environments Ensure rapid mobilisation of engineering resource aligned to Incident severity & SLA commitments Act as an escalation point for major service-impacting issues Maintain communication with park operators during incidents, ensuring transparency and confidence Manage performance … Field Operations, or Scheduling Management role Field engineering teams (direct or subcontracted) High-volume installation and fault workflows Demonstrable experience operating in a reactive, SLA-driven environment Strong organisational and coordination skills across multiple concurrent activities Excellent stakeholder and customer communication capability Familiarity with scheduling and workforce management systems Experience ...