22 of 22 Permanent Customer Experience Jobs in Cardiff

looking for a Product Manager to join Veygo’s Growth product area. You’ll own defined parts of the acquisition and onboarding experience, helping customers discover the right product, complete their journey and reach value quickly. Working within the wider Growth strategy, you’ll be responsible for progressing customer … problems from insight through to delivery and measurable outcomes. We’re looking for someone commercially minded, curious and confident working with data, stakeholders and customer insight. You’ll need to be comfortable combining discovery, analysis and delivery: understanding product performance and customer behaviour, identifying opportunities, prioritising work ...

Customer Services Representative Location: Cardiff Free Parking Salary: £28k - £38k per annum D.O.E Plus a £3,600k annual bonus Great benefits and career progression. The Company A leading provider of Telecommunication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Service Representative This is an exciting customer service role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will help manage ...

works — join SINGU and be part of this transformation. About The Role We're looking for a Solutions and Implementation Manager to join our Customer Experience team, managing the delivery and implementation of Micad FM , our estates management platform, for our UK customer base. We're bolstering … high volume of upcoming implementations . In this role, you'll be the technical expert who bridges the gap between sales and Customer Success – owning the customer journey from pre-sales through to complete implementation. If you're excited about managing complex technical projects, solving implementation challenges ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

enhancing the delivery of Digital services across the organisation. You will work collaboratively with colleagues, suppliers, and stakeholders to ensure services are reliable, customer-focused, and aligned with Welsh Water's strategic priorities.This role offers the opportunity to build strong partnerships, influence positive change, and drive continual improvement across … help create an environment where suppliers and partners work closely with Welsh Water to deliver high-quality services, innovation, value for money, and excellent customer outcomes.Working closely with teams across the business, you will help ensure service improvement opportunities are understood, prioritised, and implemented effectively, supporting our commitment ...

touch today! About the role We’re looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across Confused.com. As a key voice within the business, you will shape and evangelise the product vision for your area. … closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a ‘one platform’ approach, this role will also ...

including SIX, HSBC, Deutsche Bank and Anthemis, TAINA has spent over a decade building enterprise-grade tax operations technology, helping organisations reduce risk, improve customer experience and transform compliance operations. Today, we are entering our next chapter. We are building what we believe will become the world … global financial ecosystem. As we bring this category-defining platform to market, we are seeking an exceptional Go-To-Market Lead with proven experience launching and scaling AI-native enterprise products. The Opportunity This is not a traditional sales or marketing role. We are looking for an executive-level ...

delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum Requirements Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client‐facing … role in a consulting environment is a must‐have). UK public sector experience (central government). Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations. Excellent facilitator of workshops , able to lead stakeholder groups to achieve focused outcomes. Accomplished ...

part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

IdentityApplylocations: United Kingdom: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R113235Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?**About the Business:** LexisNexis … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

centre of the machine that makes that growth possible The Opportunity Mission-driven HR : Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams Global recognition : Join a company named by TIME … partnered with senior leaders in a scaling technology, fintech or high-growth business, and has owned a portfolio rather than supported one. Required Experience HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership Exposure to product, design, marketing ...

passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

data platform, analytics capabilities, and AI future. As the business continues to grow, data is playing an increasingly critical role in driving decision-making, customer experience, and product innovation. As Data Platform Lead, you'll take ownership of a modern cloud-based data platform while leading a team … into robust technical solutions. Exciting projects already underway include: Re-architecting data models and consumption layers Supporting the delivery of new digital products and customer experiences Building AI-ready data foundations Working alongside teams exploring machine learning and emerging AI capabilities Driving improvements in data quality, governance, observability ...

passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

scheduling purposes. Analysis of various Contact Centre metrics and trends to continuously improve the plans and forecasts. What you'll need to succeed Experience of Resource Planning and Demand Modelling Experience of working with and influencing key stakeholders in an organisation to help deliver effective plans Experience ...

Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. Key Responsibilities Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap to maximize business ...

passionate about leading product teams and shaping innovative AI-driven solutions that solve complex customer challenges? Do you thrive in a collaborative, data-driven environment where you can influence strategy, drive measurable outcomes, and make a meaningful impact on customers and the business? About the BusinessLexisNexis Risk Solutions … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Product Designers across markets. You will raise the design quality bar, foster collaboration, and embed design thinking across the company, influencing product direction and customer experience at scale. #J-18808-Ljbffr ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people ...

securing deals at competitive price points. Foster seamless integration and ongoing success by collaborating closely with internal teams, leveraging collective expertise to deliver unparalleled customer experiences. What You'll Bring: A Bachelor's degree or higher, showcasing your academic excellence and providing a solid foundation for success in this … role. A minimum of 3-5 years of experience in business-to-business sales is required, with a strong track record of success. Strong negotiation skills and the ability to effectively communicate complex value propositions, ensuring clarity and alignment with clients. Proven results-oriented mindset, with a track record ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments"We've built a bank that feels human, not just functional. Our product ...