17 of 17 Permanent Customer Experience Jobs in Cardiff

Customer Experience Executive Location: Cardiff/Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering … tier support and account management to key clients. As a Customer Experience Executive , you'll be at the heart of ensuring first-class service delivery, coordinating technical support, and building strong relationships with clients who rely on outstanding service standards every day. What You'll Be Doing Manage ...

leadership style, you will drive clarity, efficiency, and continuous improvement across the organisation, enabling senior leadership to concentrate on strategic priorities while maintaining exceptional customer satisfaction. About Spirent Communications Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. We provide … yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! Join Spirent and together let's shape tomorrow! Job Responsibilities: Team Leadership & Development Lead, manage, and develop the EMEA Technical Support Engineering team, ensuring effective performance ...

partner. The successful Key Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks, and individual dealerships to drive volume, profitability, and business improvement. Working … identify customer problems and devise programs that deliver a tangible impact. Here is a little window into our company: ASE Global Automotive Solutions is the automotive industry's trusted advisor. For nearly 50 years, we have been working with the world's leading automotive brands and their dealer networks ...

looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

value authentic engagement over aggressive sales tactics. Coachability: You're a great listener with a low ego and a strong sense of personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely … with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven … organisation, ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

cases, and guide delivery through to adoption and measurable outcomes. The focus is on what GenAI can do for the business: improving efficiency, enhancing customer experience, enabling faster decision‐making and opening up entirely new opportunities for growth. The role leads the end‐to‐end lifecycle of GenAI … culture that embraces experimentation, responsible innovation and continuous learning—ensuring that GenAI delivers real benefits for customers, colleagues and the business Skills and experience we're looking for Deep expertise in artificial intelligence, with a strong focus on generative AI technologies and their application across insurance operations. Strong knowledge ...

Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid) Salary: £55,000 – £60,000 (Dependent on Experience) About the Company Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge … technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency. The Role We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation and insight ...

Delivery teams. You will work towards complex, multi-year deals that will transform clients' Digital Strategy, Target Operating Model (TOM), Technology Architecture, and Customer Experience. Why join us Unparalleled access: Represent SBS at C-level within leading financial institutions. Proven solutions: Sell proven solutions and services that are embedded ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting … code for our Grid Insights platforms Be committed to product quality Take an active part in improving our processes and general architecture Participate in customer project delivery activities Participate actively in developing a state-of-the-art software engineering culture What you'll need Master's or Bachelor ...

market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather … uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java ...

Business Goals: Use observability insights to support product and platform goals. Ensure SRE priorities align with Dunelm's wider objectives for quality, performance, and customer experience. Behaviours and Values At Dunelm, our shared values of Act Like Owners, Keep Listening & Learning, Long-Term Thinking, and Stronger Together serve … take on a variety of challenges Drive innovation by looking for better ways forward and pushing for progress Skills and Expertise Essential skills Solid experience with TypeScript or similar strongly typed programming language(s). Proven ability to write idiomatic, pragmatic, and testable code, with strong, appropriate, automated testing. ...

Requirements Job Description Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. … Maintain accurate and up-to-date records of sales activities, opportunities and client interactions What You've Done 5+ years of SaaS Platform Sales experience (preferably selling HR, HCM, or Talent Experience Management technology) Strategic, executive-level relationships with HR, HRIS, and IT teams in Enterprise organizations Experience ...