4 of 4 Permanent Customer Experience Jobs in Cardiff

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

enhancements across a highly-used mobile application for a major client. You'll play a key role in developing innovative app functionality, including customer reward and engagement features that enable users to earn points and rewards for positive behaviours. Working closely with wider technology, development, data and marketing teams … front and back-end mobile features while creating seamless, user-focused experiences. Key Responsibilities: Develop and enhance Android app features and functionality Build engaging customer reward and loyalty experiences Collaborate with cross-functional teams across technology, data and marketing Contribute to both front-end and back-end feature development ...

combines supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio … operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior stakeholders. What ...

solutions to organisations across the UK and internationally. The business has a strong track record of delivering technology that helps organisations streamline processes, improve customer experiences and transform the way they operate. As the company continues to grow, they are looking for a SaaS Sales Executive to join their … with prospective customers and taking opportunities from initial engagement through to successful close. You'll combine proactive sales activity with a consultative approach, understanding customer requirements and demonstrating how the company's SaaS solutions can solve genuine business challenges. Key Responsibilities: Manage the full sales lifecycle, from prospecting ...