7 of 7 Permanent Customer Service Jobs in Cardiff

Customer Service Team Lead - Tech Industry Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead … their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring ...

client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support. The company and team offer a superb culture of support and development, so this role is ideal for candidates … with a customer service focused background who want to develop a long-term career. Due to location, candidate will ideally have access to their own transport. Salary: £23,810 plus excellent benefits & career progression path. Hours: Full time, 37.5 hours per week. Shifts: Shifts will fall between ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

summary As an Apprentice you will be required to assist with the provision of a comprehensive and effective service to support the smooth and efficient running of the Service Desk. You will also be required to communicate effectively and courteously with a range of internal/external personnel … work as part of a team within the service support function delivering a high quality service on behalf of the UHB. To attend regular review meetings with the supervisor and assessor, leading to a Foundation Apprenticeship inDigital Application Support Level 2. This qualification consists of: Level 2 Knowledge ...

Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team with … rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. · You have an inquisitive nature and want to constantly develop your skills. · You believe the best way to really understand technical ...

Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution xxuwjjq (SD) implementations. The role involves close collaboration with business stakeholde... ...