10 of 10 Permanent Microsoft 365 Jobs in Cardiff

Service Desk Engineers to support their external clients — but you won’t stay as 1st/2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard. What you’ll do: Be … the first port of call for customer IT issues (hardware, software, Microsoft 365). Help manage user accounts in Microsoft 365 & Azure Entra. Support with basic Azure queries – you’ll learn the rest on the job. Get involved in daily checks, ticketing, troubleshooting, and more. What we’re looking for: 1st Line support experience More ❯

deliver exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation … timely resolution. What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, Active Directory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career More ❯

spanning cloud services, networking, and security. 🔧 Your Responsibilities Take ownership of end-to-end implementation for infrastructure projects — including server migrations, network deployments, and cloud rollouts. Deliver Azure and Microsoft 365 migration projects (AVD, Exchange Online, Teams, SharePoint, OneDrive). Configure on-premise environments, VLANs, and firewalls to meet bespoke client requirements. Deploy hosted telephony systems and … independently on client sites, building strong relationships, resolving issues, and ensuring projects are delivered smoothly. 🧩 About You Experienced in delivering IT migration and implementation projects. Confident working across Azure, Microsoft 365, and core networking technologies. Strong understanding of firewalls, VLAN configuration, and WAN connectivity. Logical problem-solver with the ability to lead technical installs with minimal supervision. More ❯

line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions – tuning and alert investigation Experience: Ideally, have strong experience in More ❯

line support to IT colleagues and the wider business Technical Skills: - SIEM and SOAR platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in More ❯

3rd-line support to IT colleagues and the wider businessTechnical Skills:- SIEM and SOAR platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a More ❯

supporting learners in digital, numeracy, and literacy skills. Excellent interpersonal and coaching skills, with the ability to motivate and inspire diverse learners. Confident in using digital tools such as Microsoft Office, video conferencing platforms, and online job search tools. Ability to work flexibly and independently, with a learner-centred approach. Strong administration ability with a keen eye for detail … Level 2 or above. Commitment to equality, diversity, and inclusive practice. Passion for digital inclusion, lifelong learning, and social mobility. Key Technologies Aspire 2Be’s CRM solution (Hubspot), Team8, Microsoft 365, E-learning Portfolio Key Relationships Internal Directors, SMT, Managers, Employees External Employers and learners, Local Authorities, WoE, DfE, Industry Partners, and other Stakeholders. More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain … patching schedules for VMs, Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Apply critical and high-risk patches within 14 days of release across the estate to maintain compliance with Cyber Essentials standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM … for purpose, via detailed documentation in conjunction with the client. Monthly testing, Conduct regular disaster recovery assurance testing for various systems, including (but not limited to) Azure infrastructure failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings More ❯

pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage Entra ID, SSO … Automation & Scripting Push automation using PowerShell. Find smarter, more efficient ways to run systems and reduce manual work. Backups & DR Manage SaaS backup solutions. Run DR tests (Azure failover, M365 restore, network failover). Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS … consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or infrastructure role Strong experience with Microsoft Azure, Intune, Manage Engine, and M365 AZ-104 certification (or working towards it) Confident scripting with PowerShell Hands-on with VMs, networking, security and DR planning Good communicator, detail-oriented, and a problem-solver If this More ❯