3 of 3 Permanent Microsoft 365 Jobs in Cardiff

complex issues from 1st and 2nd line teams, and driving them through to resolution. This is a hands-on role requiring strong experience across Microsoft technologies, virtualisation, and networking, with a focus on maintaining stability and supporting ongoing improvements. Key Responsibilities Act as the main escalation point for complex … line teams through to resolution Troubleshoot and resolve high-priority/business-critical incidents Support and maintain Windows Server environments Administer Microsoft 365 (Exchange Online, SharePoint, Teams) Manage Hyper-V environments Provide support across Linux systems where required Support network infrastructure, including switching and firewalls Work with ...

focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Join a respected MSP with a strong growth trajectory Supportive leadership ...

Services teams delivering network, server and end user computing services Security and Compliance About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there … remedies to prevent future incidents. Practical experience of customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Office 365 and associated hardware and software. Proficient knowledge and understanding of end user computing and IT infrastructure and practical experiencing supporting an IT environment. Experience ...