Junior IT Support Analyst
- Hiring Organisation
- DGH Recruitment
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
Junior 1st Line Support Analyst/Junior Service Desk Analyst A fantastic opportunity has arisen for a Junior 1st Line Support Analyst/Junior Service Desk Analyst to join our Cardiff based law firm on a permanent basis. Junior 1st Line Support Analyst/Junior Service Desk Analyst Key Responsibilities: * Act as a first point of contact for IT related queries, providing support via telephone, email, remote assistance, and face to face engagement. * Log, prioritise, and progress incidents and service requests in line with agreed processes and service levels. * Troubleshoot ...