Support Analyst Job Trends in Cardiff

Support Analyst
South Wales > Cardiff

The median Support Analyst salary in Cardiff is £35,000 per year, according to job vacancies posted during the 6 months leading to 4 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 60 - 49
Rank change year-on-year - - -2
Permanent jobs requiring a Support Analyst 6 0 13
As % of all permanent jobs in Cardiff 0.73% - 2.00%
As % of the Job Titles category 0.77% - 2.09%
Number of salaries quoted 6 0 12
10th Percentile £28,125 - -
25th Percentile - - £28,125
Median annual salary (50th Percentile) £35,000 - £30,500
Median % change year-on-year - - +9.03%
75th Percentile £37,250 - £40,625
90th Percentile £38,375 - £53,525
South Wales median annual salary £35,000 £48,500 £30,500
% change year-on-year -27.84% +59.02% +17.53%

All Permanent IT Job Roles
Cardiff

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 775 245 622
% of permanent jobs with a recognized job title 94.86% 97.61% 95.84%
Number of salaries quoted 556 175 512
10th Percentile £30,000 £26,250 £30,000
25th Percentile £40,000 £38,085 £37,101
Median annual salary (50th Percentile) £60,000 £55,000 £50,309
Median % change year-on-year +9.09% +9.33% -8.33%
75th Percentile £73,829 £62,500 £65,000
90th Percentile £83,750 £74,703 £77,500
South Wales median annual salary £52,500 £52,000 £47,750
% change year-on-year +0.96% +8.90% -4.50%

Support Analyst
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Cardiff.

Support Analyst job vacancy trend in Cardiff

Support Analyst
Salary Trend in Cardiff

Salary distribution trend for Support Analyst job vacancies in Cardiff.

Salary distribution trend for Support Analyst job vacancies in Cardiff

Support Analyst
Salary Histogram in Cardiff

Salary distribution for jobs citing Support Analyst in Cardiff over the 6 months to 4 August 2026.

Salary histogram for Support Analyst in Cardiff

Support Analyst Skill Set
Top 25 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 4 August 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Analyst in the job title.

1 3 (50.00%) Microsoft
1 3 (50.00%) Windows
2 2 (33.33%) Active Directory
2 2 (33.33%) ITSM
2 2 (33.33%) Microsoft 365
2 2 (33.33%) Microsoft Office
2 2 (33.33%) Mobile Device Management
3 1 (16.67%) Apple
3 1 (16.67%) BitLocker
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Customer Service
3 1 (16.67%) Entra ID
3 1 (16.67%) Firmware
3 1 (16.67%) HP
3 1 (16.67%) Identity Management
3 1 (16.67%) Incident Management
3 1 (16.67%) Line Management
3 1 (16.67%) Mac OS
3 1 (16.67%) McAfee
3 1 (16.67%) Microsoft Intune
3 1 (16.67%) MobileIron
3 1 (16.67%) Problem-Solving
3 1 (16.67%) SCCM
3 1 (16.67%) Service Management
3 1 (16.67%) Wi-Fi

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 2 (33.33%) Microsoft 365
2 1 (16.67%) Entra ID
Communications & Networking
1 1 (16.67%) Wi-Fi
General
1 5 (83.33%) Law
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Mac OS
Processes & Methodologies
1 2 (33.33%) ITSM
1 2 (33.33%) Mobile Device Management
2 1 (16.67%) Continuous Improvement
2 1 (16.67%) Customer Service
2 1 (16.67%) Identity Management
2 1 (16.67%) Incident Management
2 1 (16.67%) Line Management
2 1 (16.67%) Problem-Solving
2 1 (16.67%) Service Management
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) BitLocker
2 1 (16.67%) Firmware
Systems Management
1 1 (16.67%) Microsoft Intune
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) HP
2 1 (16.67%) McAfee
2 1 (16.67%) MobileIron