7 of 7 DemandTrendPermanent User Research Jobs in Cardiff

forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to … craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them … to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url More ❯

forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to … craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them … to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url More ❯

Welsh Language: Desirable About the Role This is a pivotal opportunity to shape the quality, accessibility and visibility of digital platforms. You will lead on content strategy, editorial processes, user engagement, system improvements and marketing activity ensuring platforms are impactful, inclusive and user-focused. Working closely with partners and stakeholders, you will make sure platforms are content-rich … relevant to users, and accessible to all. You will champion user feedback and insights to inform ongoing improvements and increase reach, registrations and engagement. Key responsibilities include: Leading the creation, editing and quality assurance of content across all digital platforms. Developing content management and user engagement strategies informed by research and analytics. Coordinating marketing campaigns to raise … Digital Content Officer and inspiring high-quality delivery. About You You will have: Experience in developing and delivering content and engagement strategies or campaigns. Skills in using analytics and user research to drive improvements. Strong understanding of digital accessibility and inclusive content design. Excellent written, verbal and relationship management skills. Experience of line managing a team. Strong organisational More ❯

Welsh Language: Desirable About the Role This is a pivotal opportunity to shape the quality, accessibility and visibility of digital platforms. You will lead on content strategy, editorial processes, user engagement, system improvements and marketing activity - ensuring platforms are impactful, inclusive and user-focused. Working closely with partners and stakeholders, you will make sure platforms are content-rich … relevant to users, and accessible to all. You will champion user feedback and insights to inform ongoing improvements and increase reach, registrations and engagement. Key responsibilities include: Leading the creation, editing and quality assurance of content across all digital platforms. Developing content management and user engagement strategies informed by research and analytics. Coordinating marketing campaigns to raise … Digital Content Officer and inspiring high-quality delivery. About You You will have: Experience in developing and delivering content and engagement strategies or campaigns. Skills in using analytics and user research to drive improvements. Strong understanding of digital accessibility and inclusive content design. Excellent written, verbal and relationship management skills. Experience of line managing a team. Strong organisational More ❯

teams, and delivering experiences that drive customer value, commercial outcomes, and long-term innovation. Youll inherit and lead a team of 8 (product designers, content designer, visual designers, and user research), empowering them to shape products, marketing, communications and services used by millions of UK households. Acting as a thought leader across the organisation, youll work closely with … revenue goals into actionable strategies, embedding customer insight and design thinking across product, marketing, and commercial functions. Team Leadership & Development Lead, coach and scale a multi-disciplinary design and research team. Foster a culture of experimentation, learning, and shared accountability. Build strong communities of practice and clear career paths. Product Discovery & Delivery Define and oversee design discovery practices that … and content to create seamless, high-performing customer journeys. Innovate at Scale Evolve our standards, tools, and practices that enable product teams to deliver high-quality, consistent, and efficient user experiences while enabling us to innovate, test and learn at speed. What we're looking for: Proven leadership of cross-functional design and research teams in fast-paced More ❯

to define and deliver this new product that helps our small business customers make the most of Monzo. You'll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It's a new product that we're planning … efforts across multiple workstreams as we define and build our product offering and maintain alignment with our Business Banking offering Collaborate seamlessly: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating effectively: Inspire stakeholders with the product vision and share the right context … data scientists to define key metrics, run experiments, and deliver business impact. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're a great storyteller, who is able to motivate, energise and inspire people towards a common goal. You More ❯

researchers embedded in collectives like Core Banking and Business Banking etc, collaborating closely with Product Design, Product Management, and Engineering teams. Led by Katherine Vaughan, our Director of Research. Research at Monzo is embedded into the Design org at Monzo. We are constantly growing and looking for amazing talent to join this highly impactful team. You can find out … area. Having a tangible impact on your collective or squads' quarterly metrics and commercial outcomes. Identifying the biggest opportunities and prioritising your efforts towards them. Shaping the most impactful research questions your squads or collective need to answer to move towards customer and company goals. Choosing the most effective research method to provide actionable insights in the time … breadth to have the most impact. Weaving quantitative and qualitative insights together to get as close as possible to the truth, whilst being clear on limitations Effectively sharing actionable user insights through clear written and verbal communications Making use of relationships you've built with peers in other disciplines to increase the impact your work can have Forming a More ❯