3 of 3 Permanent Customer Service Jobs in Carmarthenshire

Service Desk Administrator Llanelli £25,000 - £29,000 A well-established and successful manufacturer, this company is recognised as the market-leading brand within the industry and has a reputation for quality and innovation that is supported by its excellent technical team. Role & Responsibilities: Customer Service Champion: Act as the primary point of contact for clients managing … queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant … with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. Knowledge, Skills & Experience: Proven experience in customer-facing administration and operations More ❯

to communicate bilingually (Welsh and English) is preferable. Responsibilities: Client Relationship Management: · Cultivate and maintain strong relationships with existing clients. · Understand client goals, pain points, and objectives. · Provide exceptional customer service and act as a trusted advisor. New Business Development: · Identify and target potential clients. · Conduct market research to find untapped opportunities. · Collaborate with the sales team to More ❯

to communicate bilingually (Welsh and English) is preferable. Responsibilities: Client Relationship Management: · Cultivate and maintain strong relationships with existing clients. · Understand client goals, pain points, and objectives. · Provide exceptional customer service and act as a trusted advisor. New Business Development: · Identify and target potential clients. · Conduct market research to find untapped opportunities. · Collaborate with the sales team to More ❯