AIR ERP Support Analyst
- Hiring Organisation
- Hackajob Ltd
- Location
- Carnforth, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £80,000
general queries relating to the AIR ERP Operation. You will be accountable to the AIR ERP Service and Operations Manager, supporting the Service Management function of the Competency Centre regarding Incidents and Problems raised against the Production system. Core duties: Providing support to triage and fix Incidents … resolution of any issues that may arise Supporting Continuous Service Improvement and cost reduction activities Providing reporting and status updates to the management team as required Supporting service reviews and ensure that agreed service changes are managed to programme Essential Skills: ITIL V3/V4 Incident Management ...