1 of 1 Permanent Continuous Improvement Jobs in Carrickfergus

ITSM Process Support Analyst

Location
Carrickfergus, County Antrim, United Kingdom
trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design/Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model … across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about ...