Process & IT Business Analyst
City of London, London, United Kingdom
Miki Travel Europe
documentation of business processes, requirements, and changes. Contribute to the development of training and implementation materials. System Implementation Support: Provide analysis for potential system changes, including “legacy system” changes (AS400 based) , and evaluate the feasibility of new platforms. Support the adoption and integration of new tools and systems (e.g., ticketing systems, CRM framework). Analyse existing human processes for AI … different types of BA needs (operational efficiency vs. new platform introduction). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Familiarity with various business systems (e.g., AS400, CRM, ticketing systems, Google workspace) is a plus. Ability to work effectively in a dynamic environment and manage multiple priorities. Bachelor’s degree in Business Administration, Management, Information Technology, a More ❯
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