1 of 1 Permanent Applications Support Analyst Jobs in Central London

Wise May are currently recruiting for an engaging and proactive Business Application Support Analyst to join a leading Global Speciality Insurance Broker. As a Business Application Support Analyst you will be a fundamental member of the IT team, responsible for providing 1st and 2nd line business application support to internal … employees. This is a full time, permanent role, with hybrid working and the hours are 9am-5pm . Business Application Support Analyst duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital … systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. Business Application Support Analyst key skills and experience required: Strong experience providing 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn More ❯