2 of 2 Permanent CRM Analyst Jobs in Central London

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

Our client, a leading global investment manager, are growing their European operation. As a result, they are looking for a deeply experienced, highly analytical and tech savvy business analyst to join their sales and servicing technology team. You will be working alongside a dynamic group, who are focussed on building innovative sales and marketing tools, and will play … the investment management industry, particularly within sales distribution, client service and marketing. You should also have worked previously with Salesforce specifically. Key responsibilities include: Acting as the SME in CRM, BI Reporting and other Sales and Marketing tools and business processes. Working closely with internal stakeholders to gather user requirements, and identify areas for improvement and innovation, whilst understanding … of internal tools and platforms. Key requirements: Deep business analysis skills and experience. Previous experience working in the asset management industry, especially within distribution, marketing, and client service. Strong CRM background with specific practical experience working with Salesforce. Ability to structure SQL queries, understand stored procedures and an understanding of RDB models (SQL Server). Previous experience working with More ❯