22 of 22 Permanent Change Management Jobs in Central London

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). Youll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst …/IT Service Management Analyst, youll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. Youll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such key responsibilities will More ❯

IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager … Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such More ❯

x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office’s policies and IT Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis More ❯

services * Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability * Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management * Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring * Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service … A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity * Establish governance frameworks, standards and best practices for application development and management * Ensure security, scalability and enterprise alignment for all applications and digital workflows * Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: * Strong experience … with low-code/no-code platforms * Proven ability to lead and deliver change management initiatives across business systems * Experience in application standardisation and rationalisation across business units * Leadership experience managing cross-functional teams and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance More ❯

organisation in the City of London. This permanent role sits within a mature security function responsible for global operational security across IT infrastructure and business applications – including privileged access management, threat protection, threat detection and incident management. Working closely with the IT Security Manager, you will help ensure security services are delivered effectively and that core controls remain fully … SLAs are met Undertake IT security investigations, including analysis, expert opinion and formal reporting Contribute to the delivery of IT and cyber security improvement projects Support business and IT change (e.g. change management, exception management), assessing security impact and risk Maintain awareness of emerging security technologies and threats, recommending enhancements where appropriate Key Requirements: Circa … SIEM, PAM, Endpoint Protection, EDR, IPS/IDS, MFA, Encryption and Next Gen Firewalls Experience supporting cyber security event triage, incident response and recovery Strong knowledge of operational security management and tooling This role offers the chance to work in a highly regulated, security-focused environment with genuine breadth across cloud, infrastructure and applications. You will gain exposure to More ❯

My client is seeking a Data Management Lead in the London area. The Data Management Lead will play a pivotal role in driving the success of the UK Leasing business by ensuring the delivery of high-quality market data that provides a competitive edge. This role involves overseeing all data-related activities, implementing and enforcing data governance policies … and managing a team of data professionals. You will act as a subject matter expert on data management, collaborating closely with business users to understand challenges and develop strategic roadmaps. Key responsibilities include establishing robust frameworks for data collection, maintenance, and accessibility, leading data projects such as cleansing and migration, troubleshooting data issues, and continuously monitoring information systems to … understand data needs and challenges. Manage, mentor, and develop a team of data specialists to meet organisational goals. Required Skills Minimum 3 years' experience in data governance or data management roles. Proven team management and leadership capabilities. Strong understanding of data administration functions including collection, analysis, and distribution. Experience implementing and improving data governance processes. Excellent communication skills More ❯

remote and hybrid working experiences. Microsoft 365 Administration - Proficient in managing Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Microsoft Entra ID (Azure AD). Experience with mailbox management, delegation permissions, large mailbox troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring - Strong knowledge of on-premises … whilst minimising user impact. Cloud Operations (Azure) - Hands-on experience managing cloud infrastructure including virtual machines, storage accounts, networking, load balancers, and resource optimisation. Familiarity with Azure Monitor, cost management, backup solutions, disaster recovery configurations, and implementing infrastructure changes following change management procedures. Client-Facing Communication Skills - Exceptional interpersonal and communication abilities with experience translating technical issues … non-technical executives. Skilled at providing regular status updates during incidents, managing stakeholder expectations, delivering training sessions to VIP users, and building trusted relationships across the organisation. Identity & Access Management - Expert knowledge of Active Directory, Azure AD/Entra ID, group policy management, and privileged access management. Experience with VIP account provisioning, security group memberships, RBAC, conditional access More ❯

requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we’re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … achieve targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working … efficiently through effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯

requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … achieve targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational change management through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working … efficiently through effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in … technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in … technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise More ❯

design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change management plans for all impacted audiences when introducing changing processes and practices - Provide day to day support to all HR system users, including: training, developing training guides and … IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key performance indicators - Experience in using data to generate insight and management information - Strong stakeholder management skills to work effectively across the Group and with suppliers at different levels - Ability to demonstrate a professional, confident and 'can do' attitude - Excellent … organisation and time management skills - Excellent communication skills (verbal and written) In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of More ❯

through intelligent automation Integrate AI/ML capabilities into existing systems and develop new AI-powered solutions Establish and maintain coding standards, architectural decision-making processes, and technical debt management Create and execute technical roadmaps aligned with business objectives Implement DevOps and SRE best practices across distributed systems Manage stakeholder relationships and translate complex technical concepts into business value … Essential Experience & Skills Technical Leadership Proven track record leading development teams of 8-15+ engineers Experience with code reviews, architectural decision-making, and technical debt management Ability to establish coding standards and best practices across teams AI/ML Expertise Strong understanding of machine learning frameworks (TensorFlow, PyTorch, Scikit-learn) Experience with LLM integration (OpenAI, Anthropic, open-source … containerization (Docker, Kubernetes) and cloud-native development patterns DevOps & SRE Practices Experience implementing CI/CD pipelines and DevOps methodologies Knowledge of infrastructure monitoring (Datadog), log aggregation, and incident management Understanding of SLO/SLA definition and observability best practices Strategic & Business Acumen Ability to align technical initiatives with business objectives and articulate ROI Experience creating technical roadmaps and More ❯

as an Integration Manager, contributing significantly to the future of our business. This important role will support the Retail Claims Teams during the integration of recent acquisitions, fostering strategic change that improves operational performance, regulatory alignment, and customer satisfaction. This is a great opportunity for experienced claims or integration professionals who thrive in fast-paced environments and are passionate … areas to establish core requirements. Represent Retail Claims on working groups and ensure alignment with programme objectives. Communication Strategy: Create and implement communication plans that align with central themes. Change Management: Assess impacts, develop adoption strategies, and minimise disruption. About You Experience in transformation, operational, or change management. Strong collaborator engagement and communication skills. Experience in insurance … or a related field is optional but advantageous. ACII qualification or progression towards it is desirable. Development Opportunity Whether youre a top-tier insurance professional or have experience leading change or company integrations, this role offers autonomy to lead key change initiatives. You will contribute significantly to an exciting, forward-thinking company. Youll make a real impact on More ❯

ensuring data integrity, process efficiency, and the scalability of our CRM platform as we continue to expand our global FinTech footprint. Key Responsibilities Lead aspects of user and license management , including provisioning, deactivation, roles, profiles, permissions, public groups, and sharing rules. Implement and maintain Salesforce configurations , such as Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic … teams. Promote and monitor user adoption , ensuring Salesforce is leveraged effectively across departments. Oversee and maintain integrations with third-party platforms (e.g., CloudCall, Conga) and manage vendor relationships. Support change management and deployment processes using Salesforce DX (SFDX) and version control via Git. Maintain accurate documentation of configurations, processes, and best practices to support scalability and audit readiness. … driven environment. Salesforce Administrator Certification required; Advanced Administrator or Platform App Builder certification preferred. Proven experience with Git version control and Salesforce DX (SFDX) CLI tools. Proficiency in data management and migration tools , such as Data Loader, Workbench, or Salesforce Inspector. Strong understanding of data security, compliance, and governance principles relevant to the financial sector. Excellent communication and stakeholder More ❯

synergy evaluations across key business functions. - Advise on operating models, governance, and cultural integration strategies. - Partner with C-suite stakeholders to define objectives, facilitate workshops, and oversee execution. - Support change management, communication, and reporting on progress and risks. - Contribute to proposals, client presentations, and thought leadership initiatives. Skills and Experience: - 4-7 years of Consulting or Advisory experience … Proven track record delivering M&A integration or transformation projects. - Strong knowledge of Insurance (P&C/Specialty/Reinsurance). - Familiarity with digital and data-driven transformation. - Project Management certification (Agile, PMP, or Prince2). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for More ❯

managed applications Managing incidents from start to resolution, with proactive communication to stakeholders Coordinating with internal and external 3rd line support teams when escalation is needed Overseeing release and change management processes with full documentation and rollback plans Developing robust support infrastructure and refining operational procedures Managing end-of-day processes and supporting disaster recovery failovers when required More ❯

creating technical design documents, system architecture diagrams, assessing build vs. buy decisions, estimating effort and complexity, and presenting technical recommendations to both technical and non-technical stakeholders. Stakeholder Collaboration & Change Management - Excellent communication skills for gathering requirements from business users, translating business needs into technical specifications, and demonstrating proof-of-concepts. Experience managing stakeholder expectations, conducting user acceptance More ❯

technology in support of strategic objectives Conduct post-implementation reviews and collaborate with Portfolio Owners to assess return on investment and ensure continued alignment with business needs Support organizational change efforts through stakeholder engagement, communications planning, and risk mitigation Report to the Director of the Centre of Excellence and provide ongoing insight into initiative progress, technology effectiveness, and opportunities … for improvement Skills & Requirements of the Centre of Excellence Manager: Previous experience with legal technology working within a law firm Proven experience in project management, including the use of tracking tools and structured methodologies Strong background in post-implementation support, user adoption, and change management within a professional services or enterprise environment Demonstrated success in leading cross More ❯

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and manage multiple programmes, deadlines, and workstreams with precision and efficiency. What Your Day Will Look Like: Providing expert leadership across workstreams including testing, training, data, reporting and business change management. Deploying reusable assets, documenting solution options, and driving consistency and efficiency across delivery models. Engaging strategically with Microsoft and supporting go-to-market initiatives, ensuring project solutions align More ❯