9 of 9 Permanent Change Management Jobs in Central London

readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support security and risk initiatives … with senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors ...

delivery of multiple complex data programmes, ensuring alignment with strategic business and data objectives. Plan, oversee, and govern programme delivery, including scheduling, dependencies, risk management, and change control. Manage the incremental release of data capabilities across enterprise platforms. Identify, assess, and mitigate risks, interdependencies, and issues across multiple … liaison for senior stakeholders across business, technical, and operational functions. Drive adoption of Agile delivery practices, embedding iterative and scalable approaches. Lead engagement and change management for new data capabilities, ensuring smooth transitions into operational use. Apply insurance domain expertise to ensure solutions comply with regulatory frameworks ...

Harper May is partnering with a prestigious, fast-growing management consultancy to recruit a sharp, delivery-focused Business Analyst . Operating across a diverse portfolio of tier-one clients, this firm is renowned for solving complex operational challenges and driving digital transformation. The Role The Business Analyst will work … data-driven decision-making for clients. Solution Design: Collaborate with consultants and technical teams to translate business needs into functional specifications and user stories. Change Management: Support clients through the implementation phase, assisting with UAT (User Acceptance Testing), training, and transition frameworks. Stakeholder Management: Manage relationships with ...

Project Manager, Business Operations, Business Change, Business Outcomes, PMP, Prince 2, Agile, Remote Project Manager required to work for a Professional Services business based in Central London. However, this will be based in the office 3 days per week, and the rest from home. We need a good, seasoned … Project Manager with excellent communication skills (both verbal and written) and proven, seasoned Stakeholder Management skills. We need evidential end-to-end Project Delivery experience for this role. With regards to Stakeholder Management, we need someone who has worked in an environment where time is precious ...

when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated … corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure ...

outcomes Requirements & Delivery Capture and prioritise requirements, user stories, and enhancements Manage the product backlog within an Agile delivery environment Support testing, releases, and change management activities Platform Optimisation & Performance Configure and optimise DSA workflows and reporting Monitor usage, adoption, and ROI across markets Support digital shelf, content ...

many jurisdictions - Global Strong grasp of ISO 27701 or similar data privacy frameworks and working knowledge of adjacent frameworks (e.g., ISO 27001) Strong change management skills, including the ability to influence senior leaders across functions and countries and to design and implement efficient, sustainable processes and tools Data ...

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Major Incident Manager to join our London based law firm on a permanent basis. Major Incident Manager Responsibilities and Duties: * Major Incident Management within shift and OOH on rotation. * Oversee and drive Incident Management activities, including the resolution of Major Incidents. This will often involve bringing together multiple … reliability of IT Services and the end-to-end Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps ...