Customer Channels Manager
- Hiring Organisation
- Aquent
- Location
- City of London, Greater London, UK
customers, internal teams, and technology platforms to create engaging, valuable experiences for our customers who manage business travel programs. You'll combine community engagement, content strategy, and project management to ensure our online support communities thrive as a resource for customer success. This is an ideal role … Collaborate with marketing, customer support, and Salesforce Center of Excellence teams to manage backlogs, ensuring items are reviewed, prioritized and actioned by appropriate stakeholders. Content Strategy & Execution Write clear, channel-specific content briefs that align with community needs and business objectives. Guide content through the full ...