1 of 1 Permanent Customer Service Advisor Jobs in Central London

ASSESMENT CENTRE - 12/09/2025 Overview: Be the first point of contact for Liberty customers, delivering professional, friendly, and efficient service in-store and online. You'll handle enquiries, support services like Click & Collect, Returns, and Mail Order, and ensure a seamless customer experience. Key Responsibilities: Respond to queries promptly and professionally (in-person … quickly, aiming for first-time resolution Use systems like POS, Zendesk, and AX Dynamics efficiently Maintain high standards in communication, presentation, and organisation Represent Liberty’s values and service excellence What You’ll Need: Customer service experience (retail, hospitality, or travel preferred) Strong communication skills Calm, organised, and solution-focused Luxury brand experience is … a plus KPIs: Response and resolution times Customer satisfaction scores Accuracy and task completion More ❯