Software Support Analyst
City of London, London, United Kingdom
Advantage Resourcing
Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data within the G-Trac knowledgebase but also by preparing the system for external use. The successful candidate will champion the expanded capabilities of G … Trac across the group, providing training to users, acting as a data helpdesk and ensuring the platform meets the diverse needs of both internal and external clients. Responsibilities include troubleshooting potential bugs, liaising with the technical team to report issues and continuously enhancing the system's functionality. The role … through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related more »
Employment Type: Permanent
Salary: £32000/annum
Posted: