|
|
5 of 5 Permanent Desktop Support Analyst Jobs in Central London
City of London, London, United Kingdom DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯
london (city of london), south east england, united kingdom DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯
City of London, London, United Kingdom Inara
Desktop Support Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face of IT support, delivering high-quality technical service to a … user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms … like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and More ❯
london (city of london), south east england, united kingdom Inara
Desktop Support Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face of IT support, delivering high-quality technical service to a … user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms … like MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and More ❯
City of London, London, United Kingdom
Hybrid / WFH Options Actus Search
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications … access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal … supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
|
|
