Senior Service Designer
- Hiring Organisation
- Tata Consultancy Services
- Location
- City of London, London, United Kingdom
implementation and continuous improvement. This role requires a highly experienced practitioner who combines strategic thinking with hands-on delivery. You will champion human-centred design, systems thinking, and evidence-based decision-making while helping teams understand how people, processes, technology, policy, and business objectives … complex service design projects from discovery through implementation and optimisation. Deep understanding of service design methodologies, systems thinking, human-centred design, and customer experience design. Proven experience designing services across complex, multi-channel, and multi-touchpoint ecosystems. Strong expertise ...