AI Conversation Designer (City Of London)
City of London, Greater London, UK
McGregor Boyall
, purposeful dialogue flows across chat, voice, and other channels. Apply natural language processing (NLP) and natural language understanding (NLU) techniques such as intent recognition, entity extraction, sentiment analysis, and named entity recognition to inform conversation logic. Design effective, brand-aligned prompts and interactions for … large language models (LLMs), including GPT-based systems. Leverage knowledge of AI and machine learning principles to collaborate confidently with technical teams and refine AI behavior. Maintain a strong focus on clarity, tone, and emotional intelligence in all user-facing language. Help Experience Lead the design of conversational help … workload, and support the broader team wherever needed. What We're Looking For Strong expertise in conversational design, including experience with AI, NLP/NLU, and LLMs. Exceptional writing and editing skills-able to craft user-focused content that is clear, accessible, and empathetic. A T-shaped designer with deep More ❯
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