6 of 6 Permanent Proactive Monitoring Jobs in Central London

and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical More ❯

services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯

services across multiple client accounts. Ensure service delivery meets contractual SLAs, KPIs, and quality standards. Manage incident, problem, and change management processes in line with ITIL best practices. Implement proactive monitoring, reporting, and escalation mechanisms for global operations. Maintain high service availability, reliability, and client satisfaction scores (CSAT/NPS). Conduct regular service reviews with clients and More ❯

well established and highly ethical company Key Responsibilities Performance tuning of MySQL databases across a large on-premise estate. Managing replication and HA, ensuring fast recovery and minimal downtime. Proactive monitoring and optimisation. Maintaining reliable backup and recovery procedures. Collaborating with developers, analysts and the wider IT team on schema design and deployments. Supporting infrastructure upgrades and patching … MySQL or MS SQL administration experience (performance tuning, HA, replication). Confident with Linux/Unix (Red Hat preferred). Comfortable in a busy on-premise environment. Familiarity with monitoring and backup tools. Desirable: SQL Server administration and storage optimisation experience. Apply now for a confidential conversation. We’ll walk you through the details of the company, team culture More ❯

Engineer, Implement and maintain the firm’s Linux platform across all business lines. Automate all aspects of the management of this platform Build and deploy infrastructure, security and application monitoring tooling. Define and monitor system SLAs, ensure monitoring alerting and resolution. Recommend capacity management strategies and perform capacity management Provide assistance to application teams to debug performance/… latency environments , kernel network bypass technologies e.g. Solarflare OpenOnload Experience with Infrastructure config, deployment, software development lifecycle practices, tools, and change management Experience deploying and managing infrastructure and application monitoring tools and using those tools to make data driven operational decisions. Strong written and oral communication skills More ❯

Engineer, Implement and maintain the firm’s Linux platform across all business lines. Automate all aspects of the management of this platform Build and deploy infrastructure, security and application monitoring tooling. Define and monitor system SLAs, ensure monitoring alerting and resolution. Recommend capacity management strategies and perform capacity management Provide assistance to application teams to debug performance/… latency environments , kernel network bypass technologies e.g. Solarflare OpenOnload Experience with Infrastructure config, deployment, software development lifecycle practices, tools, and change management Experience deploying and managing infrastructure and application monitoring tools and using those tools to make data driven operational decisions. Strong written and oral communication skills More ❯