3 of 3 Permanent Service Catalogue Jobs in Central London

best talent to place, now. The role: The Tech Bar Supervisor is responsible for the day-to-day leadership, performance, and service quality of the on-site Tech Bar. The role ensures a high-touch, premium IT support experience, acting as the bridge between walk-up support, scheduled … escalation point for complex walk-up issues, VIP requests, or service concerns. Ensure TechBar services align with the agreed service catalogue, including device support, onboarding, troubleshooting, and coaching sessions. Monitor demand, footfall, appointment volumes, and peak usage to proactively adjust staffing and processes. Maintain ...

Deep understanding of ServiceNow platform architecture and data model Module Exposure (Strong Experience Across Multiple) ITSM (Incident, Problem, Change, Request, CMDB) ITOM (Discovery, Service Mapping, Event Management) ITBM/SPM (Demand, Project, PPM) CSM HR Service Delivery SecOps/GRC (desirable) Experience Platform, Service ...

stakeholders to collect requirements and deploy solutions within ServiceNow to streamline business processes. Customize and tailor ServiceNow modules, encompassing Incident Management, Change Management, Service Catalog, and Knowledge Management. Administer user access, roles, and permissions within the ServiceNow environment. Develop and manage ServiceNow reports, dashboards, and performance analytics ...