Service Designer
- Hiring Organisation
- TRIA
- Location
- City of London, London, United Kingdom
initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support new services. Configure and administer: Service Catalogue Workflows Entitlements Asset Management Configuration Items (CIs) Service Request Processes Support ServiceNow integrations within non-domain separated environments. Configure and maintain … training materials. Delivering operational readiness training and knowledge transfer. ServiceNow Customer Service Management (CSM) administration and configuration, including: Service Catalogue, Workflows, Entitlements, Asset Management, Configuration Item (CI) Management, Integrations, IT Asset Management (ITAM) Stakeholder management across technical and operational teams. Risk assessment, mitigation and process ...