Senior Data Consultant
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
Service Analytics Act as Product Manager for cloud‐based analytics solutions integrated with ServiceNow . Lead IT analytics and reporting initiatives supporting IT Service Management (ITSM) functions. Drive continuous improvement across Configuration, Knowledge, and Software Asset Management processes. Process Excellence & Transformation Lead business process re‐engineering …/ITIL‐aligned process transformation programs. Deliver measurable cost savings, efficiency gains, and service quality improvements through analytics‐driven insights. Stakeholder & Engagement Management Serve as a trusted advisor to senior stakeholders and business leaders. Lead cross‐functional teams across data, platform, and business functions. Support pre‐sales, solutioning ...