the progression and effective resolution of all support cases received in accordance with our SLAs and KPIs and managing client accounts from a technical perspective. Technical Skills Required: Windows Desktop (10,11), Troubleshooting experience to an expert level Advanced Windows10/11 Desktop Administration Application and OS deployment Windows … Wellbeing programmes Audio, Optical & Dental cover Reward Programme with an estimate value of £,1750 per year Great working environment with friendly team Contributory pension scheme Receive up to 10 days of relevant training per year A tailored professional and personal development plan High performance computers for all employees Work in a modern environment, we have break out areas More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot More ❯
City of London, London, United Kingdom Hybrid / WFH Options
YO! Sushi
successfully. Problem management liaises with relevant parties to achieve a resolution. Project management experience of managing or working on projects. Knowledge of Office365 suite, VPN and connectivity tooling, Windows Desktop OS, Endpoint protection software, Printing technologies, Epos Systems, Cisco Meraki. Experience of cloud technologies. In-depth knowledge of Azure administration and deployment. Good HP hardware knowledge Day-to … and procedures New sites delivery. What youll need: Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience. Office 365, Active Directory, Azure, AD, Windows10 & 11, SharePoint, Teams, Intune, etc Excellent communication and customer service skills. Driving Licence. We're proud to offer: Fantastic hybrid working e More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
YO! Sushi
successfully. Problem management liaises with relevant parties to achieve a resolution. Project management experience of managing or working on projects. Knowledge of Office365 suite, VPN and connectivity tooling, Windows Desktop OS, Endpoint protection software, Printing technologies, Epos Systems, Cisco Meraki. Experience of cloud technologies. In-depth knowledge of Azure administration and deployment. Good HP hardware knowledge Day-to … and procedures New sites delivery. What youll need: Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience. Office 365, Active Directory, Azure, AD, Windows10 & 11, SharePoint, Teams, Intune, etc Excellent communication and customer service skills. Driving Licence. We're proud to offer: Fantastic hybrid working e JBRP1_UKTJ More ❯
Support Engineer Experience: MSP background preferable 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams ConnectWise Ninja RMM Active Directory Management Windows10, 11 Operating System More ❯
judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop More ❯
organisational skills. The successful candidate will have: Minimum 1 year of IT support experience at 2nd Line/Desktop level Experience with Microsoft 365 (Admin Tenant) Proficiency in Windows10/11 and Microsoft Office Basic networking knowledge Hands-on experience with IT hardware and tools Excellent written and verbal communication skills GCSE (or equivalent) in More ❯
expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge of telephone and voicemail systems More ❯
