4 of 4 Permanent Root Cause Analysis Jobs in the Channel Islands

as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams More ❯

UAT), and training activities. Remediation and Optimisation: Lead the remediation workstream for previously implemented D365 F&O modules that require performance improvement, bug resolution, and process optimisation. Conduct detailed root cause analysis of current system issues (technical and functional). Define and execute clear action plans to resolve ongoing issues and improve system stability and user adoption. More ❯

layers. Apply performance optimisation techniques such as query tuning, model restructuring, and indexing for faster report generation. Implement security and access controls aligned with MoDs OFFICIALSENSITIVE classification standards. Support root cause analysis, issue resolution, and report corrections in coordination with DE&S business teams. Provide technical documentation including model design, data lineage, and deployment guides. Comply with More ❯

4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause. 2. Handle partner and customer incident, request and change request tickets efficiently. 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as … synchronization and troubleshooting common sync issues. 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis. 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and More ❯