inproduct tips) alongside bug reports. Tech you will touch Helpdesk & issue tracking: Intercom, Jira Diagnostics: Grafana (internal logs/monitoring), browser DevTools, Google Analytics and Google Search Console Collaboration: Slack, Confluence, Dropbox, Google Drive, internal dashboards Required skills & experience Working knowledge of HTML and JavaScript. Experience of using Chrome DevTools (will be used to explore page rendering issues and diagnose More ❯
while working with a diverse population. Ability to translate technical content into actionable insights. Empathetic and learner-centered approach. Comfortable in an online environment, navigating LMS platforms (Canvas), Zoom, Slack, or similar environments. Strong organizational and time-management skills to manage weekly cycles of engagement and support. Course Description As AI reshapes industries, organizations continue to invest in advanced technologies More ❯
smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our … and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, theyll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Benefits: being part of a dynamic, creative, and growing team working to amplify More ❯
short demo videos and walkthroughs. Lead workshops, run office hours, and deliver talks/webinars to engage and support the AI developer community. Collect insights and feedback from forums, Slack, and events; relay key findings to product and documentation teams. Proactively improve the experience for Python/Django developers building AI solutions. Jobs to Be Done: Typical tasks and objectives … and contribution best practices. Community Engagement: Host or participate in workshops, office hours, and live Q&A sessions to foster engagement and answer questions. Actively participate in developer forums, Slack channels, and community threads to support users and source feedback. Feedback and Product Advocacy: Gather, analyze, and deliver key community insights to product and documentation teams to influence improvements and More ❯
