Presales Engineer (United Kingdom)
Guernsey, UK
Dahua UK & Ireland
growth. Main Responsibilities: The Pre-Sales Engineer is required to deliver the following key tasks: Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with … to Channel Customers, helping customers to select products and working with sales stuff for sales target. Test and diagnose faults and undertaking repair of video surveillance equipment. Provide product training to technical engineers for our channel customers and helping them to improve the standard of their technical knowledge. Providing … UK; Prior experience in a technical support role; Good customer service skills and communication skills; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network and industrial drone products. Good at handling pressures The ability to More ❯
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