2 of 2 Permanent Service Delivery Jobs in Chatham

driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business Support Officer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division. This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to the smooth running of services that … suppliers, raising orders, and verifying invoices up to £100,000. Mentor & Train: Support and guide the Associate Business Support Officer, ensuring consistency and quality in procurement and admin procedures. Service Desk Support: Contribute to a high-performing, customer-focused ICT Service Desk—handling calls, logging issues, and updating knowledge articles. Financial Oversight: Maintain order logs, reconcile payments, manage … Compliance: Promote data protection, cyber security awareness, and ensure compliance with industry standards. Stakeholder Engagement: Collaborate with internal and external stakeholders, embodying the Council's values and commitment to service excellence. What You'll Bring Qualifications: A-levels or NVQ Level 3 (English and Maths); financial specialist qualifications are a plus. Experience: Strong background in ICT admin, service More ❯

admin functions, deliveries, furniture assembly, office relocations, landscaping, and site tidiness. Follow Health & Safety policies, report incidents, and promote safe work practices. Build strong customer relationships and ensure professional service delivery. Work independently, manage time effectively, and participate in flexible/on-call duties. ESSENTIAL REQUIREMENTS: GCSEs (Grade C or above in English & Maths) and IOSH Working Safely certification. More ❯