valued client in Chatham, who are looking for a Help Desk Administrator to join their growing team. This is a permanent position, ideal for someone highly organised with excellent communicationskills and a proactive approach to customer service. Key responsibilities: Acting as the first point of contact for incoming help desk queries Logging and managing tickets through the internal … system Liaising with engineers and internal teams to ensure timely resolution of issues Updating clients on progress and maintaining clear, professional communication throughout Monitoring SLAs and escalating issues when necessary Providing general administrative support to the wider operations team The ideal candidate will have: Previous experience in a help desk, scheduling, or administrative role Excellent customer service and communicationskills A calm and professional manner when dealing with urgent queries Good working knowledge of Microsoft Office and CRM systems Strong organisational skills and attention to detail Benefits include: Permanent, full-time role with a growing, supportive company Friendly and collaborative team environment Free on-site parking Opportunities for development and progression If you’re a natural problem solver More ❯
or working towards the MS-900 certification would be a massive benefit. Along side your technical skills it is essential that the 1st Line Support Analyst has exceptional communicationskills and is driven by outstanding customer service. This is a fantastic opportunity to join a dynamic and fast growing MSP with some great clients. A fabulous opportunity to … grow your technical skills, experience and career. This is an office based role in Chatham so it is essential you are within commuting distance as well as been flexible to occasionally travel to a client site if needed. 1st Line Support Analyst - Managed Services Office 365, M365, Windows, Server, BackUp, Networking, DNS, DHCP, MS-900, Office 365, M365, Windows More ❯
3rd line or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communicationskills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply ASAP More ❯
help improve process control or compliance. Gather evidence to help with Root Cause Analysis and implement changes as required. To coach and train team members to develop their skills. Skills and experience needed: NVQ3 in Electrical or Electronic Engineering OR a time-served apprenticeship. An ONC or HNC in Instrumentation, Electronics, Control or equivalent. Experience within a process orientated … electricity, manufacturing or similar. Excellent problem solving and fault-finding skills. Experience within Instrumentation OR Control OR Automation. Strong documentation skills for regulatory compliance reporting. Collaborative, with good communication skills. Enthusiasm for learning and growth. Full, current UK driving licence. What Do We Offer? We offer a comprehensive package, with a salary range of £37,260 to … depending on skills and experience plus overtime and on-call payment. More benefits! A company van (for business use only) which you can take home, and a fuel card. All necessary PPE, tools, uniform and training to excel in your career at Southern Water. 25 days annual leave + Bank Holidays. Free annual flu jab and eye test vouchers. More ❯