2 of 2 Permanent Incident Management Jobs in Cheadle

Service Delivery Manager

Location
Cheadle, England, United Kingdom
play a key role in ensuring the delivery of effective Operational service within our Tech function. You will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business … wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing, Group Procurement on Service Relationship Management and will provide input to the Cyber & Operations Director for the IT budget. Typical duties include (not limited to): Support the GTS Service & Operations Manager with ...

Service Delivery Lead: ITIL‐Driven Incident & SLA Expert

Location
Cheadle, England, United Kingdom
stakeholders. You will also support IT Admin on invoicing and assist the Cyber & Operations Director on budget input. The role requires strong ITIL experience, incident management discipline, and excellent communication, with a proactive approach to #J-18808-Ljbffr ...