1 of 1 DemandTrendPermanent Internet Jobs in Cheadle

including technical support, sales, billing, and general enquiries. Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and … English and Maths - capable of writing clearly and working through figures and logic-based problems Confident communicator with a calm, friendly manner - especially over the phone Basic knowledge of internet services, Wi-Fi, and home networking Quick learner, comfortable using multiple systems and multi-tasking Reliable and organised - able to follow a 4 on/4 off pattern including weekends … and evenings Benefits: Full training provided Hybrid working available after successful completion of training as long as home internet supports equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in More ❯