1 of 1 Permanent Service Analyst Jobs in Cheadle

Come and join us as an IT Service Desk Analyst at our Head Office in Cheadle, near Stockport. Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people … all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. About the Role Our IT Service Desk is the central point of contact regarding all business IT incidents, changes and task for our internal customers within the UK/Ireland region. We manage our service through a ticket management system … by phone and sometimes in person. As an IT Service Desk Analyst, you will providing first line IT support to internal customers across the region. Consistently provide high standards of customer service, ensuring that all users are treated respectfully and in an appropriate manner. This can involve: resolving customer incidents, changes and tasks escalating more complex tickets More ❯